Privacy Policy

Introduction

Effective Date: 01/01/2025.

Dissectra (“we”, “our”, or “us”) operates the https://www.dissectra.com website (the “Service”). This Privacy Policy outlines how we collect, use, and protect personal information when you engage with our Service, as well as your rights in relation to that data.

By using our Service, you consent to the collection and use of information as described in this policy. All terms not specifically defined herein shall have the meanings ascribed in our Terms and Conditions.

Definitions

  • Service: The website and related services provided by Dissectra at https://www.dissectra.com.
  • Personal Data: Any information about an individual that can directly or indirectly identify them, such as a name, email address, or other identifiers.
  • Usage Data: Information collected automatically when using the Service, including IP addresses, browser types, visit duration, and activity logs.
  • Cookies: Small files stored on your device that help improve the user experience by remembering preferences and providing relevant content.
  • User: Any individual using our Service.

Data Collection and Use

We collect various types of information for purposes such as improving our Service, personalizing your experience, and ensuring technical functionality.

Types of Data Collected

Personal Data
We may request the following personal information when you interact with our Service:

  • Name
  • Email address
  • Phone number
  • Postal address (including city, state, and postal code)
  • Cookies and Usage Data

We use your Personal Data to:

  • Provide updates, promotional content, and important service-related communications.
  • Respond to your inquiries and offer customer support.
    You may opt out of promotional communications at any time using the unsubscribe link provided in emails.

Usage Data
Usage Data may include your IP address, browser type, operating system, visited pages, time and date of visits, and other analytics.

Tracking Technologies & Cookies
We use cookies and similar technologies to monitor your activity and enhance user experience.
Examples of cookies we use include:

  • Session Cookies: Essential for core functionality.
  • Preference Cookies: Remember user settings and preferences.
  • Security Cookies: Used for safety and security.

Purpose of Data Processing

Dissectra processes collected data to:

  • Operate and maintain the Service.
  • Notify users about changes and updates.
  • Provide support and enhance the user experience.
  • Gather insights to improve Service functionality.
  • Ensure compliance with legal and regulatory obligations.

Legal Basis for Processing Personal Data

As an entity based in the European Economic Area (EEA), Dissectra processes personal data in line with the General Data Protection Regulation (GDPR). We process data based on the following legal grounds:

  • Performance of a contract: When data processing is necessary to fulfil our contractual obligations.
  • Consent: When you have provided explicit consent for specific processing activities.
  • Legitimate interests: When processing is necessary for our legitimate business interests and does not override your rights.
  • Legal obligations: When we are required to process data by applicable laws or regulations.

Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this policy. Usage Data may be retained for a shorter period unless it is required for legal or security purposes.

Data Transfers

Your data may be processed outside of Ireland, but we will always ensure it is handled securely and in compliance with GDPR. Transfers will only occur where there are adequate safeguards in place.

Data Disclosure

We may disclose your personal information under the following circumstances:

  • Legal compliance: To comply with legal obligations or respond to lawful requests from public authorities.
  • Protection of rights: To enforce our legal rights or protect our users’ safety.

Security of Data

While we take reasonable measures to protect your data, no online transmission or storage method can be guaranteed as 100% secure. We strive to use industry-standard techniques to safeguard your information.

Your Data Protection Rights (Under GDPR)

As an EEA resident, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate information.
  • Deletion: Request that we erase your personal data under certain circumstances.
  • Objection: Object to the processing of your personal data based on our legitimate interests.
  • Restriction: Request restriction of data processing under certain conditions.
  • Portability: Receive a copy of your data in a commonly used format.
  • Withdrawal of Consent: Withdraw your consent at any time for processing activities based on consent.

If you wish to exercise any of these rights, please contact us at contact@dissectra.com. We may require verification of your identity before proceeding.

Third-Party Services

We may engage third-party services to support our operations. These third parties have access to your data only to perform tasks on our behalf and are obligated to maintain confidentiality.

External Links

Our Service may link to external websites. We are not responsible for their privacy practices, so we recommend reviewing the privacy policies of any linked sites.

Policy Updates

This Privacy Policy may be updated periodically. We will notify users of significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • By email: contact@dissectra.com